Gipfel Climbing Equipment – Product Policy
1. Introduction
At Gipfel Climbing Equipment, we are committed to designing and manufacturing high-performance outdoor gear that prioritizes functionality, safety, sustainability, and health. Our products are proudly made in India using world-class materials, combining innovation with responsibility to elevate the outdoor experience for our customers.
2. Product Philosophy
We believe the best product is not when there is nothing left to add, but when there is nothing left to take away. This philosophy guides our design process:
- Every feature serves a clear, functional purpose
- Our products are precisely engineered—never overbuilt
- We aim for simplicity, reliability, and performance in all our designs
3. Quality & Performance Standards
Gipfel products are:
- Crafted using high-grade, performance-tested materials for durability and outdoor readiness
- Designed to meet the rigors of climbing, mountaineering, camping, and other extreme conditions
- Manufactured under robust quality control systems, with regular inspections and field validation
- ISO 9001:2024 – Quality Management
- ISO 14001 – Environmental Management
4. Health & Chemical Safety
Customer safety and long-term health are central to our product development process. We take a proactive approach to chemical safety:
- All textiles are free from carcinogenic and reprotoxic chemicals
- We strictly avoid harmful substances such as AZO dyes, formaldehyde, phthalates, DMFa, and heavy metals (lead, hexavalent chromium, arsenic, etc.)
- We only work with suppliers who meet global Restricted Substances Lists (RSL) and follow certified safe dyeing processes
- Products that come in direct contact with skin, such as sleeping bags, are tested for chemical safety and skin compatibility
- AZO dyes
- Phthalates
- Formaldehyde
- Heavy metals (Pb, Cr⁶⁺, As, etc.)
- Dimethylformamide (DMFa)
- Skin-safe fabrics
- Clean dyeing processes
- Materials tested for low toxicity and skin compatibility
5. Environmental Responsibility
We are committed to minimizing our environmental footprint:
- Actively reduce waste and effluent discharge during textile dyeing and finishing
- Prefer low-impact dyes, non-toxic coatings, and biodegradable/recyclable materials
- Continuously improve sourcing and production processes to support a healthier planet
6. Ethical Manufacturing
All Gipfel products are proudly made in India under fair and ethical labor conditions:
- No child labor
- Safe and respectful work environments
- Fair wages and continuous upskilling
- Long-term partnerships with responsible suppliers
7. Warranty & Customer Support
Gipfel products come with a limited warranty against manufacturing defects.Covered under warranty:
- Failures in stitching, zippers, buckles, and structural components due to factory defects
- Normal wear and tear, misuse, neglect, or user modifications
8. Continuous Improvement
We continuously engage with climbers, trekkers, and professionals to gather feedback, perform field tests, and refine our designs. This ensures that our products keep pace with the evolving needs of the outdoor community.